Kosovo Taxpayer’s Satisfaction Survey 2015


This week UBO Consulting has presented the main findings of the report "Kosovo Taxpayer’s Satisfaction Survey 2015" in the event organized by GIZ. The presentation and discussion revolved around taxpayers' perceptions with regard to the transparency, efficiency, fairness and service-orientation of Tax Administration in Kosovo (TAK). This activity, which has been organised by GIZ in coordination with TAK and other relevant stakeholders, has been motivated by the current lack of reliable and representative data on this matter, the widespread necessity and interest on this information as well as the opportunity to highlight areas that need prioritisation for the new TAK Strategic Plan 2015-2020.